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MADISON, Wis., Aug. 9, 2024 ~ Fairway Independent Mortgage Corporation has been making waves in the mortgage industry, earning top honors for customer satisfaction and efficiency. The company was recently named #1 for customer satisfaction among mortgage origination companies in the J.D. Power 2023 U.S. Mortgage Origination Satisfaction Study. This recognition is a testament to Fairway's commitment to providing exceptional service to its clients.
In addition to this prestigious award, Fairway has also been recognized by CNBC and Money.com for its excellence in reverse mortgages. CNBC included Fairway on its list of Best Reverse Mortgage Lenders, taking into account factors such as customer service, ease of application, perks, affordability, and details about reverse mortgage options. After careful consideration, Fairway was chosen as the Best Reverse Mortgage Lender for Speedy Closings.
Money.com evaluated product offerings, customer reviews, regulatory records, and online presence before naming Fairway as the Best Reverse Mortgage Lender for Homebuyers. This recognition highlights Fairway's dedication to providing top-notch service and options for those looking to purchase a home through a reverse mortgage.
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Fairway's President of the Reverse group, Dan Ventura, acknowledged the company's efficient HECM originations: "One of Fairway's Core Values is Speed To Respond, and our Operations teams take pride in their ability to close loans quicker and smoother than anyone else in the industry." This efficiency is especially beneficial for those utilizing a HECM for Purchase loan, as it allows them to increase their purchasing power or retain more cash from the sale of their homes.
Building on its reputation for speedy closings and excellent customer service, Fairway has launched a new initiative called "15-Day Close" for HECM loans. With this program, Fairway aims to set even higher standards for customer satisfaction by streamlining processes and maintaining clear communication with clients. Laya Tate, SVP Reverse Underwriting at Fairway, expressed excitement for the new initiative: "Historically we have closed loans in 17 days or less - now we are gearing up to close loans even faster through being 'effectively efficient' throughout the process from origination through closing."
Fairway's commitment to providing an unparalleled reverse mortgage experience in a timely manner is evident through its numerous accolades and initiatives. With its focus on customer satisfaction and efficiency, Fairway is a top choice for those looking to utilize a reverse mortgage.
In addition to this prestigious award, Fairway has also been recognized by CNBC and Money.com for its excellence in reverse mortgages. CNBC included Fairway on its list of Best Reverse Mortgage Lenders, taking into account factors such as customer service, ease of application, perks, affordability, and details about reverse mortgage options. After careful consideration, Fairway was chosen as the Best Reverse Mortgage Lender for Speedy Closings.
Money.com evaluated product offerings, customer reviews, regulatory records, and online presence before naming Fairway as the Best Reverse Mortgage Lender for Homebuyers. This recognition highlights Fairway's dedication to providing top-notch service and options for those looking to purchase a home through a reverse mortgage.
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Fairway's President of the Reverse group, Dan Ventura, acknowledged the company's efficient HECM originations: "One of Fairway's Core Values is Speed To Respond, and our Operations teams take pride in their ability to close loans quicker and smoother than anyone else in the industry." This efficiency is especially beneficial for those utilizing a HECM for Purchase loan, as it allows them to increase their purchasing power or retain more cash from the sale of their homes.
Building on its reputation for speedy closings and excellent customer service, Fairway has launched a new initiative called "15-Day Close" for HECM loans. With this program, Fairway aims to set even higher standards for customer satisfaction by streamlining processes and maintaining clear communication with clients. Laya Tate, SVP Reverse Underwriting at Fairway, expressed excitement for the new initiative: "Historically we have closed loans in 17 days or less - now we are gearing up to close loans even faster through being 'effectively efficient' throughout the process from origination through closing."
Fairway's commitment to providing an unparalleled reverse mortgage experience in a timely manner is evident through its numerous accolades and initiatives. With its focus on customer satisfaction and efficiency, Fairway is a top choice for those looking to utilize a reverse mortgage.
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