Madison Public Library Telephone Service Hour Changes Beginning January 19
Wisconsin Eagle/10104870

Effective Tuesday, January 19, 2021, Madison Public Library centralized phone reference service and the Financial Resources Hotline service hours are changing. New hours for both services will be 10am-6pm weekdays and 12-5pm Saturdays. This change brings telephone service in line with other available services, including curbside pickup service and in-person computer use appointments.

In addition, beginning January 4, Monroe Street Library (1705 Monroe St.) reduced service to three days per week. While libraries are operating reduced services due to COVID-19, Monroe Street Library service hours will be:
Mondays 10am-6pm
Tuesdays 10am-6pm
Fridays 10am-6pm

Due to a 2.1% reduction in the library's 2021 operating budget, Monroe Street hours reductions are the first change in a series of hours reductions and shifts that will take place in 2021. Additional shifts will take place when libraries begin to reopen safely.

To use curbside pickup service:
Customers can borrow library materials through the curbside pickup service. Customers can place holds online at or call the library at 608-315-5151 to ask staff to place holds. When customers are notified that their holds are available for pickup, they can call their pickup library to schedule an appointment or schedule online. For all details, visit

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To use a library computer:
Customers can call the centralized library service line at 608-315-5151 to schedule an appointment to use computers at one of eight libraries (no computer service at Monroe Street Library). Walk-up appointments are also available on a first-come first-served basis. For all details, visit

Other library services:
To inquire about or connect to all other library services, call the centralized telephone line (608-315-5151, 888-266-7805 toll free) 10am-6pm weekdays and 12-5 pm Saturdays. For more details, visit

More information
Currently Available Library Services
For a list of all library hours and locations, visit

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For downloadable audiobooks and ebooks, visit

About Madison Public Library
Madison Public Library's tradition of promoting education, literacy and community involvement has enriched the City of Madison for more than 140 years. Visit the library online at, madisonpubliclibrary on Facebook, @madisonlibrary on Twitter, or @madisonpubliclibrary on Instagram.


Filed Under: Government, City

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