Gempler's Ensures Employee Safety and Keeps Commitments to Essential Service Providers
Wisconsin Eagle/10062891

JANESVILLE, Wis. - WisconsinEagle -- Gempler's Inc., an ecommerce nationwide business serving critical customer segments in Agriculture and Green Industry announced actions to ensure employee safety while fulfilling their commitment to provide necessary products to essential service businesses.

Gempler's priority is the health and wellness of its employees. Leaders put additional safety measures in place in response to COVID-19, including social distancing, flexible work times, remote work options and increased sanitation. Gempler's is following CDC, and Federal, State, and local health and safety guidance and regulations to protect its biggest asset – employees and their families.

President Carl Atwell and team took quick action to ensure employee safety while still meeting increased demand for Gempler's products. Within 24 hours, reps were set up to take calls from the safety of their own homes. Carl shared in a letter to customers: "I'm so inspired with our employees' desires to help each other and still have relentless focus on helping you. One employee made me promise to keep shipping no matter what, "because our customers need these items and we can't let them down."

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Gempler's extended its service hours and added team members in its Janesville distribution center to meet their commitment to supplying PPE, Tools, Pest Control, Sprayers, Shop Supplies, Workwear, and Footwear that essential service providers need to continue work critical to our nation's infrastructure.

As of March 30, friendly Customer Service reps are available at 1-800-382-8473 from 7:30am to 6pm CDT Monday-Friday and now Saturdays 8am to Noon CDT to answer questions and take orders for essential products. Erin, leader of Gempler's Customer Service team, wants customers to know: "Our reps are committed to you and truly understand the hard work you do – many are farmers or have family who work in essential services. When you call Gempler's, you'll always get a friendly, neighborly voice on the line. We'll work together to get through the usual challenges of Springtime, plus now the impacts of the Coronavirus (COVID-19) pandemic to your farm or business."

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For local customers, order pick up is available at the Gempler's Janesville facility, 401 S Wright Road, Janesville, WI 53546. Call 1-800-382-8473 to arrange for safe distance pick up.

Gempler's is a small, family-owned business based in Wisconsin and serving customers across the U.S.A. since 1939. Gempler's is dedicated to always treating customers like a neighbor and not a number.

Since 1939, Gempler's has been helping outdoor professionals take tough jobs to task. We provide a wide selection of commercial-grade tools and supplies, along with easy shopping, expertise and responsive service. Whether you're a farmer, landscape contractor, nursery operator or anyone in between, Gempler's can make your hard work easier.

Kimberly Zuelsdorf, Marketing

Source: Gempler's
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